Kyndryl Digital Experience Management powered by Riverbed
Enhanced digital employee experience, enables employees to better serve their end customers
Benefits
Enhance employee experience and satisfaction
Elevate employee experience through identifying, prioritizing and enabling reduction or removal of negative events impacting user productivity.
Drive cost optimization and sustainability
Realize cost savings through application and licensing rationalization and health-driven device refresh cycles – plus reduce your carbon emissions impact.
Benchmark experience and drive innovation
Continuously measure employee experience to demonstrate improvements and outcomes and capture environmental landscape information to uncover opportunities.
Program Offerings
Kyndryl Digital Workplace Unique Offerings
Kyndryl + Riverbed Aternity
Riverbed provides Kyndryl the data foundation to drive three principles to transition customers to an adaptive workplace, driving business outcomes and employee experience:
Predictive – know my experience
Proactive – optimize my environment
Seamless – make it easy for me
Digital Experience Management is Kyndryl’s proactive analytics and process-based services framework that continuously analyzes experience through employee devices and applications to identify and remediate events that negatively impact their productivity and satisfaction.
Kyndryl DEM Remediation Optimization Program
If you are an existing Riverbed Aternity customer but don’t have automated remediation functionality activated you are missing out on the ability to resolve user issues with proactive self-healing. Kyndryl can help you to deploy automation across your organisation. Our program includes deployment of Riverbed Aternity’s automated remediations, enablement and testing of the whole script library, service desk integration and a skills transfer to your team.
Kyndryl & Riverbed
Financial Services
Delivering Outstanding Digital Experiences
Driving employee productivity and deliver a great customer experience in financial institutions. Based on deep domain and transformation expertise, Kyndryl and Riverbed experts understand that by starting with improvements in employee productivity, FSIs set themselves on the path to better customer experiences.
Drive Employee Productivity
Deliver a great customer experience for financial institutions
Healthcare
A Better Digital Experience For Clinicians and Patients
Together, Kyndryl and Riverbed are committed to helping healthcare providers improve clinician productivity and patient experience by providing essential IT transformation improving cost and security within their environment. Kyndryl Digital Workplace Services with Riverbed’s Aternity solution, leveraging full fidelity telemetry and unified observability to ensure the experience of using digital solutions is a positive one.
Featured Resources
